At Shetkari Mall, we aim to provide fresh and quality products with every order.
1. Refund Eligibility
You may request a refund or replacement if:
The product is damaged, spoiled or defective.
The wrong product has been delivered.
There is a significant shortage in the delivered quantity.
For fresh fruits and vegetables, complaints should be reported as soon as possible after delivery.
2. Refund Process
To request a refund, contact us with your order number, product details and a photo/video of the issue, where applicable.
After verification, we will process an eligible refund or replacement.
3. Refund Timeline
Approved refunds will be processed to the original payment method or through another suitable method. The time taken for the refund to reflect may depend on the payment provider or bank.
4. Non-Refundable Situations
Refunds may not be provided for products that have been damaged due to improper storage or handling after delivery.
5. Contact Us
Shetkari Mall
Website: https://shetkarimall.com
Email: info@shetkarimall.com
Phone: +91-98349 72896
By placing an order with Shetkari Mall, you agree to this Refund Policy.